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The Maison · Trust

The Trust Center.

Edition 01

Le'elt applies a precise authentication method to every residence in its collection. The House operates under global regulatory standards so transparency and integrity define every transaction.

01

Quick answer

What does verification mean at Le'elt?

Verification at Le'elt means a residence has passed the House Standard for publication, the host has been authenticated, and the address has been Inspected by Le'elt. Together these earn the Verified Residence designation.

02

The five programmes

Every claim on Le'elt resolves to one of five named programmes.

House Standard

Every published residence has passed Le'elt's editorial review for photography, accuracy and completeness.

Verified Residence

A residence published by Le'elt after completing the platform's verification requirements.

Inspected by Le'elt

Le'elt's evidence layer — landmarks, street class, drive times, nearby places and architectural orientation, observed and recorded by staff.

Residence Record

A permanent reference number assigned to every published residence (format BO-XXXXXX).

Le'elt Hold

All tenant and buyer funds are routed through Le'elt's custody account. Hosts are never paid directly; funds release only after physical verification and contract execution.

Common questions+
What does verification mean at Le'elt?+

Verification at Le'elt means a residence has passed the House Standard for publication, the host has been authenticated, and the address has been Inspected by Le'elt. Together these earn the Verified Residence designation.

How are listings authenticated?+

Every residence is physically inspected, document-verified, and professionally photographed by Le'elt's atelier before publication.

What is the House Standard?+

The House Standard is Le'elt's editorial publication standard. Every published residence has passed Le'elt's review for photography, accuracy and completeness before it appears on the platform.

What is Inspected by Le'elt?+

Inspected by Le'elt is the staff-observed evidence layer — landmarks, street class, drive times, nearby places and architectural orientation, recorded by Le'elt staff on the inspection visit.

What is a Residence Record?+

A Residence Record is the permanent public reference number assigned to every published residence on Le'elt, in the format BO-XXXXXX.

What is Le'elt Hold?+

Le'elt Hold routes tenant and buyer funds through Le'elt's custody account. Hosts are never paid directly; funds release only after physical verification and contract execution.

What is a Verified Host?+

A Verified Host is a host whose identity documents, phone connectivity and property assignment rights have been manually authenticated by Le'elt staff.

Does Le'elt comply with fair housing standards?+

Yes. Le'elt applies a strict non-discrimination policy across every viewing and transaction. See the Fair Housing page for the full policy.

Are commissions and conflicts of interest disclosed?+

Yes. All commissions, seller relationships, and potential conflicts of interest are published on the Disclosures page.

How can I report an accessibility issue?+

Le'elt commits to WCAG 2.2 AA. Accessibility barriers can be reported via the Accessibility page and are reviewed by the team.